Get your answers to everything you want to know about Tagrain
Find answers to the most common questions you may have about Tagrain POS software, including its features and functionalities.
1How Can Tagrain Help With My Business?
Tagrain helps to expand your business horizons by reducing IT infrastructure costs and provides a stable, scalable, intuitive, and secure online retail environment, without having to worry about backups / security and updates.
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2Why Should I Switch To Tagrain And What Are Its Benefits?
Tagrain is an easy-to-use, feature-rich retail solution for forward looking retailers. Tagrain is built by a team with over 20 years of experience in building retail applications. You can start with a 14-day free trial offer to familiarize yourself with the application. At the end of the trial period, you will have the choice to either opt for a free COMMUNITY edition OR become a paid subscriber of the ENTERPRISE Edition. You can even choose between monthly or annual subscriptions as per your preference. You can run your retail business from a browser connected to the internet.
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3How Can I Start Using Tagrain?
Tagrain is a cloud-based retail application best suited for forward-looking retailers. You can start with a 14-day free trial, create your stores, cash registers, and start selling. Visit
tagrain.com and get started. Once you have enjoyed and evaluated the trial version of Tagrain, you can switch to either Tagrain COMMUNITY or Tagrain ENTERPRISE.
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4Can I Evaluate Tagrain Before Buying?
Yes, you can start by registering at Tagrain for a 14-day no-obligation trial. The evaluation version allows you to pick a business type, closest to your business from different retail verticals. As per the vertical selected it will have a few plugins pre-activated. This enables us to give you some meaningful demo data so you can start exploring the system straight away. At the end of the trial period, you will have the choice to either opt for a free COMMUNITY edition OR activate the plugins that you have selected during the trial period and become a paid subscriber of the ENTERPRISE Edition.
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5Which Tagrain Edition Is Available For Evaluation?
Tagrain is available in two editions COMMUNITY and ENTERPRISE. To help you appreciate the application better, the ENTERPRISE Edition is made available as evaluation. The ENTERPRISE edition:
- Allows you to activate all the plugins except the integration plugins AND Multiple Units of Measure plugin.
- Does not impose any transaction restriction.
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- Allows you to activate all the plugins except the integration plugins AND Multiple Units of Measure plugin.
- Does not impose any transaction restriction.
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6How Much Does Tagrain Subscription Cost?
7How do Plugins affect my subscription amount?
Plugins are available for activation for both Community and Enterprise edition users. A community user automatically upgrades to an Enterprise user by paying for the plugins and the number of POS terminals they want to have in their environment.
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8Is There Any Contract Or Any Lock-In Period?
No, the subscription billing cycle will determine the minimum duration of the subscription. The subscription can be either paid monthly or annually.
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9What Is The Hardware Requirement To Use Tagrain?
There is no such specific hardware requirement, only requirement is that the device supports internet connectivity and a browser. The printer for receipt can be a thermal printer or a normal printer.
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10Which Software Do I Need To Install To Use Tagrain?
To use Tagrain you would require a web browser, recommended browsers are Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, Google Chrome for iOS, Firefox for iOS.
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11What Options Are Available For Tagrain Support?
Tagrain features a comprehensive help portal to all users. The help portal has a rich repository of Knowledge Articles answering all your How to... questions. The portal also features screen-based user guides, video tutorials and commonly asked FAQs.
In addition to this, context sensitive help is also available on all screens of the application.
If for some reason your question is not answered by the above, you can always get in touch with Tagrain Support by raising a support ticket from the help portal.
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In addition to this, context sensitive help is also available on all screens of the application.
If for some reason your question is not answered by the above, you can always get in touch with Tagrain Support by raising a support ticket from the help portal.
Click HERE to know more.
12Can I Get One On One Personalised Training During The Trial Period?
Tagrain extends a comprehensive help portal to all users. The help portal has a rich repository of Knowledge Articles answering all your How to... questions. The portal also has comprehensive screen-based user guides, video tutorials and commonly asked FAQs. Personalized training is currently not available.
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